Tuesday, June 7, 2011

When The Client Gives Up On You...

40-minute meetings now take less than 5 minutes!
Your Clients address you without a smile!
No more handshakes when greeting each other!
No one is happy anymore, its business business business!
You are thinking when will this project end!
Payments are late!
The list is endless...

All these happen to us, not just with clients but with other people in our lives. The questions running in your mind are so many, that you lose your train of thought...and alas, you are still in the meeting with said clients.

First, as professionals, we must do what we have always done and see the job through no matter what.

Try discussing what brought "us" to this point. Sometimes it can be rescued, sometimes it is futile. You have nothing to lose by asking.

If the client is tired and wants to move on, investigate how the project can be wrapped up...with or without your help.

In the end, you did your best. Thats what you were asked to do and you did it to the best of your ability. Case closed. No hard feelings. On to the next one.


*Special shout out to Kabeyu for helping me out last night. Client was very happy. Cheers.

**Book currently being read - This week it's a series of articles by Martin Lindstrom www.martinlindstrom.com

***Can this CJVetting and DPPVetting be over and done with already!!!